Posted at 11:36h
in
Business
by Mark Swinden
Make no mistake; engineers are a crucial component to turning out quality documentation for your end-users, but are they the best resource? An age-old question that many “technical” companies have dealt with for many a moon.
Now, to be clear, technical writing incorporates a few basic...
Posted at 11:38h
in
Business
by Mark Swinden
While most folks cringe at the very mention of the word "documentation" management realizes that it is a necessary evil in today's world. Even with this knowledge, documentation is still a major sticking point for most companies. Why is that? Is it because there is...
Posted at 11:54h
in
Business
by Mark Swinden
Do you know how much money your product support documentation is leaving on the table?
Product documentation often ends up as an afterthought in the development process; often finding itself easily slapped together when done and sent out.
This approach could be limiting your sales or impacting...